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A selection of engagements where we connected operating model, process and digital transformation to measurable, defensible results.
A twin is simply a living, data-fed model of something real — current enough to trust and detailed enough to test decisions against.
Where we redesign the operating model and the processes that turn strategy into execution.
Business blueprints and end-to-end process and data designs for a $1.6Bn ERP-led enterprise transformation — resolving data-quality issues and delivering a “digital twin of operations” for decision support across processes, data, reporting and assets. We also established the department’s BPM Centre of Excellence on ARIS, standardising and optimising the processes behind a $65B+ asset portfolio.Technologies: ARIS Suite · SAP SolMan · S/4HANA · SAP BTP
Connected strategy, service and operating outcomes to a governable investment decision. A comprehensive strategic analysis of competitive advantage, funding arrangements and board and governance performance for a national health body funded by the Commonwealth and seven jurisdictions. Our recommendations formed the basis for a revised strategic plan, target customer outcomes and the business model underpinning major reinvestment.Technologies: ARIS BPM Suite
Strategy and operating model design for a multi-year shared-services reform — consolidating, standardising and optimising corporate processes across more than 80 agencies, modelled, simulated and benchmarked in ARIS.Technologies: ARIS for SAP · SAP SolMan · SAP ERP
Connected process evidence and benefit logic to a clear portfolio of value opportunities. Working to the CFO, we documented, analysed and improved business processes and the operating model, built qualitative and financial benefits analyses, and shaped a value-led investment case and commercialisation strategy.Technologies: ARIS BPM Suite · Benefits frameworks
A capability and architecture analysis and a future-state operating model for the national digital health-records rollout — modernising legacy systems and information flow to scale eHealth from three million to over twenty-two million users.Technologies: ARIS BPM Suite
A strategic review of the IT-asset purchasing function and a Target Operating Model for improved effectiveness, customer outcomes and cost-efficiency — surfacing pain-points, organisational constraints and a clear path to behavioural and structural change.Technologies: ARIS BPM Suite
Where living models of assets turn data into better operating, maintenance and capital decisions.
We developed and implemented a digital twin enabling a state-owned water corporation to monitor, analyse and optimise the performance of its water infrastructure using real-time data, predictive analytics and machine learning — integrated with SAP S/4HANA through a common data environment, with a clear interface for customers and stakeholders.Technologies: BIM · GIS · BPM · SAP S/4HANA
Sustainable cost reduction across corporate and “poles and wires” maintenance functions for an electricity distributor — condition-assessing, visualising and simulating change across key asset-management processes to cut cost and reduce risk.Technologies: ArcGIS · Revit · ANSYS
An engineering study of more than 900 network assets and a digital-twin strategy and MVP for a metropolitan rail network — building the value case to perform more maintenance for the same funding by reducing the unit cost of work on the 1500Vdc network.Technologies: BIM · Revit · ArcGIS · ARIS/Signavio
Assessed legacy processes against ISO 55001 and built a digital-engineering and digital-twin strategy for a vast public estate — establishing ISO 19650/27000 standards and Maximo-based asset information for better planning and decision support.Technologies: Siemens Xcelerator · IBM Maximo · ArcGIS · Revit
A digital-twin approach to large-scale sustainability improvements across multiple factories — enabling calculated, rather than trial-and-error, change with design-thinking-led adoption to reduce cost, improve efficiency and lower carbon footprint.Technologies: Laser scanning · Photogrammetry · BIM · GIS · IoT
Every engagement is anchored to business measures leaders can fund, monitor and defend — cost and productivity, decision velocity, ERP and digital ROI, speed and service, control and assurance, and adoption that sticks. Technology is the enablement layer; measurable outcomes are the story.